Privacy Policy
Introduction
RhodesTransfersVIP respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit rhodestransfersvip.com, contact us or make a booking for private transfer services in Rhodes, Greece.
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) of the European Union and applicable Greek law.
Data Controller
The data controller responsible for the processing of personal data is RhodesTransfersVIP.
Email: info@rhodestransfersvip.com
Phone: +30 6930 901002
Website: https://rhodestransfersvip.com
Information We Collect
When you use our services, we may collect the following information:
- Full name
- Email address
- Telephone number
- Transfer booking details
- Pickup and drop-off locations
- Date and time of transfer
- Flight number, where required
- Number of passengers
- Special requests such as child seats or extra luggage
- Technical website usage data, such as IP address, device type and browsing information
How We Use Your Data
We use your personal data for the following purposes:
- To process and manage bookings
- To provide private transfer services
- To communicate with you regarding your booking
- To send booking confirmations and service updates
- To improve our services and website
- To comply with legal and tax obligations
- To prevent fraud and misuse of our services
Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Performance of a service contract
- Compliance with legal obligations
- Legitimate business interests
- User consent, where required
Data Sharing
RhodesTransfersVIP does not sell or rent personal data to third parties.
Personal data may only be shared with:
- Drivers and partners required to provide the transfer service
- Hosting and technical service providers
- Accounting or tax authorities where required by law
- Competent authorities following a lawful request
Payments
Online payments are processed through secure payment providers such as PayPal and Stripe.
RhodesTransfersVIP does not store credit or debit card details on its servers.
Data Retention
Personal data is retained only for as long as necessary to provide our services and comply with applicable legal, accounting and tax obligations.
Cookies
Our website uses cookies and similar technologies for:
- Proper website functionality
- User security
- Traffic analysis
- Improving the user experience
Users can manage cookie preferences through their browser settings.
Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of personal data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent where consent is the legal basis for processing
To exercise your rights, you may contact us at info@rhodestransfersvip.com.
If you believe that your rights have been violated, you may lodge a complaint with the Hellenic Data Protection Authority at www.dpa.gr.
Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or destruction.
Changes to This Privacy Policy
RhodesTransfersVIP reserves the right to amend this Privacy Policy at any time. Any changes will be published on this page and will take effect from the date of publication.
Contact
For any questions regarding this Privacy Policy or the processing of personal data, you may contact us:
Email: info@rhodestransfersvip.com
Phone: +30 6930 901002
Website: https://rhodestransfersvip.com